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  2. CINEPLEX STORE SUPPORT
  3. TROUBLESHOOTING

TROUBLESHOOTING

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  • Why isn't my movie playing?
  • My movie seems slow and choppy. What should I do?
  • I have an LG Smart TV and my Cineplex Store app is not allowing me to login or isn't loading, what should I do?
  • Why can’t I download or make purchases through Cineplex Store app on my XBOX?
  • How do I log in to the Cineplex Store?
  • I’m a Best Buy / Geek Squad customer and my PIN doesn’t work / your website says it is invalid.
  • I'm getting low volume on my Samsung TV.
  • I can't purchase on my Smart TV.
  • My web browser is saying my system is not compatible.
  • I received a Device Registration Error. What do I do?
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