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  2. CINEPLEX STORE SUPPORT
  3. ACCOUNT & PAYMENTS

ACCOUNT & PAYMENTS

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  • I have an older gift card I purchased at Costco why can't I redeem it for a movie?
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  • I forgot my password, how do I recover it?
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  • How do I remove a device from my account?
  • How do I change my Cineplex Store email address?
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Welcome to Guest Services at Cineplex Entertainment.

If you have an inquiry or would like to share your experience with us,  we’re here to help!
08:00 am – 11:00 pm EST

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Call us at 1-800-333-0061

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If our offices are closed, email us here.

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