You can actually access your tickets by logging into your Cineplex Account. Please follow these steps:
1) visit www.cineplex.com and log into the account you purchased tickets on
2) Select Manage Cineplex Account
3) Go under Orders and then click “View Tickets” to access the online ticket PDF
If you do not have access to the Cineplex Account, please contact one of our Guest Services Agents at Cineplex.com/ContactUs
Please be prepared with the wrong email address that the tickets had been sent to and the correct email address that you would like tickets delivered to.