The Cineplex app is currently supported on iPhones and iPads running iOS 9.0+, and phones running Android 5.0+. Android tablet devices are not fully supported.
We no longer support Android 4.4 devices and Android devices with Intel processors. To find out if your device uses an Intel processor, go to gsmarena.com, search for your device, and look for the Chipset section. If it says “Intel” the device is not supported.