How do I contact your Guest Services team? GuestServices Updated February 23, 2018 17:19 Follow If you have an inquiry or would like to share your experience with us, we’re here to help! 11:00 am – 11:00 pm EST CHAT Click HERE to chat with us PHONE 1-800-333-0061 EMAIL Click HERE to email usContact us by phone or chat during business hours. Related articles How can I refund my movie ticket? I'm unable to print my online tickets. What should I do? Do Cineplex Gift Cards Expire? What If I Have More Than One (1) Promotional Code? What is Barco Escape?